Withdrawing Funds Back to Your Wallet
When you want your balance back in your e-wallet, go to the withdraw section inside your account. We send payouts to the same wallet type you used to deposit — DANA back to DANA, OVO back to OVO, GoPay back to GoPay — so the money lands where you expect it. Your account needs to pass the verification step before a first
withdrawal can be processed; that is a one-time check we run to protect your account. After verification is done, subsequent withdrawal requests move through the same short path each time.
- Open withdraw in your account — Head to your account menu and select withdraw — the cashier shows your verified wallet options automatically.
- Enter the payout amount — Type the amount you want to withdraw, making sure it meets the minimum shown on the cashier screen.
- Complete any verification prompt — If your account has not yet passed the one-time verification check, you will be directed there before the request is processed.
- Payout sent to your wallet — Once the request clears our review, the funds are sent directly to your DANA, OVO or GoPay wallet.